Guide
How to cancel a video chat subscription
Cancelling depends on where you paid: on the website, through Apple or through Google.
Where did you pay?
- Website: look in account settings for Billing or Subscription
- iPhone: Settings > your name > Subscriptions
- Android: Google Play > profile > Payments & subscriptions
If charges continue
- Save confirmation emails
- Contact the platform's support
- Contact your bank or card issuer about the charge
Key takeaways
- Check costs and limits before sharing payment details.
- Protect personal information and assume you can be recorded.
- Use report and block tools; they protect other users too.
- Test your camera and microphone before your first chat.
Before your next chat
Run our free camera and microphone test so you know your setup works, open the platform's pricing page so there are no surprises, and find the report button before you press start. If you are still choosing a platform, the directory and side-by-side comparisons show sourced details on guest access, costs and gender filters for each service, with the date we checked them.
Remember that prices, filters and rules on video chat platforms change often. When a platform's own pages disagree with what you read anywhere else, including here, the platform's current terms are what apply to you.
About this guide
This guide is written by the FlirtationHub editorial team for adults aged 18 and over. It contains general advice and does not rank specific platforms. Where platform-specific details are mentioned, they come from the platform's own website or our dated tests. We update guides when common practices, prices or laws change.
Frequently asked questions
Does deleting the app cancel my subscription?
No. Cancel in your App Store or Google Play subscriptions, or on the website.
Can I get a refund?
It depends on the platform and store. Request one quickly through the channel where you paid.